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Departures

Getting to the Airport

There are numerous easy ways to get to the Airport, here are all the options. Don't forget if you're checking in luggage it's recommended to arrive at the airport at least one hour before your flight and with carry on luggage it's 45 minutes. Also, luggage trolleys are available for a small fee at the entrance to the Check-in area. 

Stay at Ibis Mackay

Got an early flight? Why not stay at the Ibis Mackay the night before and simply stroll to the gate. Stay at Ibis Mackay from just $109* a night and see why it was recognised with the Silver award for Best Standard Accommodation in Australia.

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Checking in

The check-in area is located in the Departures (right) side of the terminal. Make sure you have your ticket or booking reference number handy and proceed to your chosen airline's counter. Before you arrive, it's always a good idea to check luggage requirements with your chosen airline. Find Airline contact details here. 

Security Screening

Once you've checked-in you'll proceed to the Security Screening point. Here you'll pass through the metal detector and all your carry-on luggage will be x-ray screened. There's also a random explosive trace detection process at this screening point. Find out more about Security here.  

Wi-Fi

While you're relaxing with a coffee or snack, why not make the most of FREE Wi-Fi. Simply select 'Airport Free Wi-Fi' in your Wi-Fi settings, and follow the prompts to get online. 

Parking & Transport

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