Mackay Airport Customer Feedback

Mackay Airport values your feedback as we continually strive to improve our facilities to ensure we meet the needs of our airport users. Click here to access our Customer Feedback Form or please email 

Duty Terminal Coordinator

Duty Phone: 0434 607 658
The duty phone will be answered during airport operational hours. If the Duty Terminal Coordinator is unable to answer the phone, please leave a message and your call will be returned as soon as possible.

Car Park Enquiries

Please contact Wilson Parking if you have any queries regarding your online booking, via the Online Booking Enquiries and Refunds Form. For all other enquiries please email

In all communication please quote your booking reference number. Your booking reference number is contained in the booking confirmation emailed to you.


For all recruitment enquiries please email:

Mail Address & Office Contact Details

Mackay Airport Pty Ltd
Address: Boundary Road Mackay QLD
Postal: PO BOX 5806 Mackay Mail Centre QLD 4741
Office: Mackay Airport Administration Centre, Mackay Airport
Phone: + 61 7 4957 0201