Mackay Airport Operations
North Queensland Airports is an investment consortium comprised of IIF Cairns Mackay Investment Pty Ltd (an entity advised by J.P. Morgan Asset Management), The Private Capital Group's The Infrastructure Fund (TIF) managed by Hastings, and the Westpac Banking Corporation.
Customs, Immigration & Quarantine
CIQ Services
CIQ services are available on request with prior notice. Mackay has a limited number of Customs Officers to service the seaports of Hay Point, Dalrymple Bay and Mackay Harbour, with additional officers available from Townsville.
Australian Customs Service uses advanced passenger processing through electronic transfer of data. This is available via the Townsville Office of ACS.
AQIS have an office in Mackay and are available with prior notice. Additional staff are available from Townsville and/or Cairns.
All requests for the use of Mackay Airport for international charter services must be through the National Passenger Processing Committee in Canberra
CIQ Contact Information
Australian Customs Service
Mark Porter - +61 7 49657 100
ACS also undertakes the Immigration facilitation role.
Australian Quarantine & Inspection Service
Mr Stephen Tognolini - +61 7 4957 6388
Mackay Air Traffic Control Tower
Air services Australia operate a Class D Tower at Mackay Airport.
The hours of operation are 07:25 to 21:00 7 days a weeks.
The hours of operation may be extended with prior notice to the Senior Air Traffic Controller.
Contact Numbers
Air services Australia
Phone: 1300 301 120
Airport Aviation Rescue & Fire Fighting Services
Air services Australia
Air services Australia provide an ARFFS on site at Mackay Airport for all scheduled RPT operations to ICAO Category 6 level. Out of hours coverage is available with prior notice.
Contact Numbers
Aviation & Fire Fighting Services
Phone: + 61 7 4951 8435
Security Screening
The Department of Infrastructure , Transport Regional Development and Local Governemtn classifies Mackay Airport as a Category 4 Security Airport. However, the airport is operated virtually to a Category 3 Standard.
A sterile lounge is provided at the airport and is equipped with an X-ray unit, two Advanced Technology SENTRIE A T walkthrough units and several hand held detection scanning wands.
The screening service is provided by Qantas Security and operated by
ISS Security.
Contact Numbers
ISS Security
+ 61 7 4944 1630
Mackay Airport Ground Handling Services
The companies listed below, provide Ground Handling Services at Mackay Airport:
- Aerocare (Tiger Airways)
- Aviation Ground Handling (Qantaslink/Jetstar)
- Mackay Aviation Services (Virgin Blue)
Ground Handling Equipment available at Mackay Airport
| Equipment Description | Quantity |
|---|---|
| Lower Deck Loader | 1 |
| Dollies | 7 |
| Low profile | 1 |
| Tugs | 6 |
| Barrows | 20 |
| Mobile stairs | 1 |
| Manual stairs | 3 |
| Forklifts | 1 |
| Toilet truck | 1 |
| Disabled Persons Lift | 1 |
| Ground Power Unit | 2 |
Mackay Airport Draft Land Use Plan 2010
Public Consultation Phase
As required under the relevant sections of the Airport Assets (Restructuring and Disposal) Act 2008 [Qld] Mackay Airport Pty Ltd (MAPL) has prepared a draft land use plan for Mackay Airport.
The Draft Land Use Plan (LUP) has been prepared as part of the public consultation phase of this review. The Draft LUP is on public display from 8 December 2010 – 18 February 2011 inclusive.
Members of the public are invited to review this LUP and lodge written submissions to be received by MAPL no later than close of business (4:30pm) on Friday 18 February 2011.
Information collected and issues determined through these submissions will be used in the development of the final Mackay Airport Land Use Plan 2010 (LUP2010).
Hard copies of the LUP are available from MAPL, in person at the Mackay Airport Operations and Management Office, Mackay Airport; or by emailing: LUP2010@mackayairport.com or download the document here
Land Use Plan Chapters 1 - 6
Land Use Plan Chapters 7 - Schedule 3
Land Use Plan Schedule 4
Land Use Plan Schedule 5 to end
Mackay Airport Draft Land Use Plan 2010
Public Consultation Phase (Cont)
The intention of the Draft LUP
The Draft LUP is intended to facilitate final input from stakeholders and interested parties, into the process of preparing the final LUP2010.
Providing Feedback
A submission is a written statement that explains why you support or oppose what MAPL is proposing.
Official submissions should:
- be in writing and signed by each person who made the submission;
- state the name and address of each person who made the submission so MAPL may provide written feedback if appropriate (a contact phone number may also be appropriate to provide feedback);
- if appropriate, state the specific chapter/s or section/s of the Draft LUP the submission refers to;
- state what aspects of the Draft LUP are supported or opposed, why and what led to this view; and
- be received by Mackay Airport Pty Ltd on or before the public consultation period closes, i.e. received no later than close of business (4:30pm) on Friday 18 February 2011.
Submissions should be addressed to:
PROJECT MANAGER
MACKAY AIRPORT LAND USE PLAN SUBMISSIONS
MACKAY AIRPORT PTY LTD
PO BOX 5806
MACKAY MAIL CENTRE QLD 4741
Mackay Airport Cargo
Australian Air Express provide an airport to airport, same day cargo service for perishables (including seafood, flowers and produce) and livestock (domestic pets).
They also provide a 'next flight' courier service which guarantees same day delivery of documents and/or light parcels
Contact Numbers
Australian Air Express
Phone: + 61 7 4953 5311
Fuel
Contact Numbers
BP/Shell
Phone: + 61 7 4957 3226
Mobile: 0407 127 539
Caltex
Phone: + 61 7 4957 6474
Mobile: 0427 761 203
Airport Environment Strategy
North Queensland Airports recognise that our natural environment is as dynamic as our business environment.
Our airports provide the gateway to our significant environmental assets by considering the principles of ecological, social and economic sustainability in our operations, development and planning.
We hope to be leaders in sustainability and create a positive impact on the thinking of others
This Airport Environment Strategy is a five-year planning and risk management tool which outlines our direction and vision whilst setting measurable targets across a broad range of environmental aspects for North Queensland Airports to aspire to over the next five years