Vision & Values

Our Vision

We are committed to establishing & maintaining our position as the gateway ports to our globally-recognised & unique natural assets – the Great Barrier Reef/Daintree Rainforest & the Bowen/Galilee Basin. We will leverage the destinational awareness & location of these assets to solidify & strengthen our air service offerings to new & under-served markets.

Our Values

Working together as a team we are committed to creating a collaborative, rewarding, productive work environment, building our expertise and skills, and achieving exceptional results for our stakeholders, shareholders, customers and employees through upholding the following values in our everyday work:

  • Community First
  • Integrity
  • Accountability
  • Continuous Improvement
  • Safety, Security & Environment
  • One Team

Customer Charter

The Mackay Airport team are dedicated to providing a Clean, Working, Safe and Secure facility for the people of the Mackay and Whitsunday Region and our visitors