Access for All

Mackay Airport is committed to the provision and maintenance of infrastructure, activities and services free from discrimination of people with disabilities and their associates and aides.

Drop Off

The terminal has drop-off/pick-up areas for people with a disability adjacent to the general drop-off/pick-up areas. These areas are only available to vehicles displaying a permit for a person with a disability, and drivers must follow the normal kerbside parking rules. Under government legislation, no vehicle is permitted to be left unattended at the kerbside outside the terminal. Drivers may assist passengers to disembark from the drop-off/pick up areas for people with a disability, however the vehicle must not be left unattended to assist passengers into the terminal. If the passenger requires assistance to the check-in area, the driver must park the vehicle in the public car park and then return to assist the passenger.

Parking

Accessible parking is available in the public car parks and is clearly sign posted. The accessible parking within the public car park is located at the nearest point to the terminal entrances. The accessible parking in the long term car park is located adjacent to the entry/exit point. An appropriate and valid permit sticker is required to park in these spaces.

Check-in

A number of check-in counters have been modified and lowered to allow easier access for people using a wheelchair.

The Disability Access Facilitation Plan for Mackay Airport also covers:

  • Security screening
  • Restrooms
  • Aircraft access
  • Flight information and displays

Download or view the Mackay Airport Disability Access Facilitation Plan